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Privacy Policy

This site is owned by Terrapass. This on-line privacy policy has been developed to explain our company’s policy with respect to the privacy of users of this site. This Privacy Policy is designed to explain our practices regarding collection, use, and disclosure of information that you may provide via this site. If you have additional questions, you may send email to [email protected].

 

Your consent

By using this site, you agree to the terms of this Privacy Policy. If you do not agree to this policy, please do not use this site. Whenever you submit information via this site, you consent to the collection, use, and disclosure of that information according to the terms of this Privacy Policy. Terrapass reserves the right, at our discretion, to change, modify, add, or remove portions of this policy at any time. It is your responsibility to check this page periodically for changes in the privacy policy. Your continued use of this site following the posting of changes to these terms will mean you accept those changes.

 

Users under the age of 16

terrapass.com was designed for use by individuals of driving age with an interest in reducing global warming by purchasing our innovative Terrapass product. However, occasionally unintended users such as children under the age of 16 may visit this site. We will not knowingly collect information from or sell Terrapass products to site visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose to Web sites.

 

What information do we collect?

Our site’s registration form requires users to provide us with personal contact information (name, address, e-mail address, etc.). We use this contact information from the registration form to process payments, send the user their product, and send the user information about our company. The only personally identifying information that we collect and store about you is the information that you choose to provide to us. We will use this contact information to send you information that we think you might be interested in regarding our products and services or that relate to the actual purchase that you have made.

 

How personally identifiable information may be used

You may be given the choice to complete other forms and questionnaires that would be used by other companies that are our partners on this site or companies and contractors that we use to support our business (e.g., fulfillment services, technical support, delivery services, and financial institutions). In some cases, these companies have access to some of your personal information in order to provide services to you on our behalf. They are not permitted to use your information for their own purposes.

Terrapass may also share your personal information:

  • When you agreed to the sharing.
  • When we are required to provide information in response to a subpoena, court order, or other applicable law or legal process.
  • When we have a good faith belief that the disclosure is necessary to prevent or respond to fraud, defend our website against attacks, or protect the property and safety of Terrapass, our customers, or the public.
  • If we merge with or are acquired by another company, if we sell a Terrapass website, application, or business unit, or if all or a substantial portion of our assets are acquired by another company. In those cases your information will likely be one of the assets that is transferred.

Also, we may share or publish aggregate information that doesn’t specifically identify you, such as statistical information about visitors to our website.

It is our policy not to release any personally identifiable information without your permission. If you do not wish for Terrapass to share your information, you may opt-out of the sharing, but this might mean that you are unable to take advantage of services on our site. Organizations with which we do share your information are prohibited from using that information for any purpose other than for a limited stated purpose.

terrapass.com uses an order form for customers to request information, products, and services. We collect visitor’s contact information (such as their email address) and financial information (such as their account or credit card numbers). Contact information from the order form is used to send orders and information about our company to our customers. The customer’s contact information is also used to get in touch with the user when necessary. Users may opt-out of receiving future mailings. Financial information that is collected is used to bill the user for products or services.

 

Passive information collection

As a user navigates through this site, certain anonymous information can be passively collected using various technologies, such as cookies, Internet tags or web beacons, and navigational data collection. A “cookie” is a bit of information that a Web site sends to your Web browser that helps the site remember information about you and your preferences. We use cookies to save your password so you don’t have to re-enter it each time you visit our site. Your Internet browser automatically transmits to this site some of this anonymous information, such as the URL of the Web site you just came from and the Internet Protocol (IP) address and the browser version your computer is currently using. This site may use and combine such passively collected anonymous information to provide better service to site visitors, customize the site based on your preferences, compile and analyze statistics and trends and otherwise administer and improve the site for your use.

 

User choices

You may set your browser to: (1) inform you when cookies are being set before a cookie is stored; (2) not accept cookies at all; and (3) erase all cookies from your hard drive. Your ability to navigate on the terrapass.com site may be limited if you choose options 2 or 3.

The user may choose not to provide Terrapass with any contact information. This choice may limit you from having full access to services that are offered and you may be restricted in your ability to navigate our site.

If the user would like to opt-out of receiving further information from Terrapass or its partners, or from any future information sharing, send an e-mail to [email protected]. Please include your name and e-mail address in the body of the e-mail and reference “Remove” on the subject line.

If the user would like to change or modify information you have previously provided us, please send a detailed e-mail to [email protected].

If you have questions about this privacy statement or the practices and services of terrapass.com, please contact [email protected].

We take every precaution to protect your information from accidental disclosure and intrusion by third parties. The product purchasing process has been set-up to be totally secure from the client through to the server. Login to the account and all activity in the account itself is protected via SSL. SSL stands for Secure Sockets Layer, a technology for managing the security of online message transmission. SSL encrypts or scrambles any information sent from your browser to the server you are connected to, making it impossible to intercept or steal information on the way. This means that all data to and from terrapass.com is highly encrypted so that no one can snoop on the information unless they are looking over your shoulder. When information is submitted in our forms, the data is saved in a secure database, so even snoops on the server end cannot determine what answers you provided on the forms. Lastly, measures have been taken to automatically terminate logged-in sessions after ten minutes of inactivity and will require the member to log in again.

If you have any questions about the security at this site, you can send an e-mail to [email protected].

 

Third Party Links

terrapass.com may contain links or references to other sites. Terrapass  is not responsible for the privacy practices or content of these other sites. Visitors to these linked sites should read the privacy statements of each and every site that they visit.

 

Security

Terrapass believes it has taken reasonable and prudent steps to make certain that information transmitted and stored on the terrapass.com server is secure (see above descriptions pertaining to security features), that the sever is safe from environmental hazards, intrusion and electronic failure, that the management of the security measures is adequate, and that protected health information is accessible to our subscribers.

 

Your California Privacy Rights

California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please visit terrapass.com/ccpa or click here to review our privacy policy.

We take reasonable steps to protect your personally identifiable information as you transmit your information from your computer to our site and to protect such information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever totally secure or error-free. It is your responsibility to safeguard passwords, ID numbers, or other special access features on this site. If you have any questions about the security at this site, you can send an e-mail to [email protected].