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California Privacy Rights Act (CPRA)

Your California Privacy Rights

Under the California Privacy Rights Act (CPRA), California residents may have the right to request access to, correction of, or deletion of certain personal information collected by Terrapass. We are committed to protecting your privacy and providing a transparent process for submitting and managing your requests.

Important Request Information

  • Only one request may be submitted per form.
  • If you are requesting disclosure of the personal information collected about you, you must complete and submit a signed and notarized Declaration Form along with your request.
  • Requests that do not include the required documentation may experience delays in processing.
  • Verification of your identity is required to help protect your personal information and ensure requests are processed securely.

Submitting Your Request

You may submit your CPRA request online, by phone, or by mail. If you complete your request by phone, you are still responsible for submitting all required supporting documents.

Required documents may be emailed to:
[email protected]

Or mailed to:

Terrapass

Attention: Legal Department – CPRA

5444 Westheimer Rd, Suite 1000

Houston, TX 77056

You will need to download the Declaration Form and include the Declaration Form with your request form. The Declaration Form must be notarized.

If you call in to complete your request, you will be responsible to submit the required documents to [email protected] or by mailing it to:

Declaration Form Requirement

If your request includes disclosure of personal information collected by Terrapass, you must download, complete, and notarize the Declaration Form before submitting it with your request documentation.

Response Time

Terrapass will review and respond to verified requests within the timeframe required under applicable California privacy laws. In certain cases, additional time may be needed depending on the complexity or volume of requests received.

Questions About Your Privacy Request?

For additional assistance regarding your CPRA rights or the status of your request, please contact the Terrapass Legal Department using the information provided above.